Were defaqto 5 star rated, have come top in the auto express driver power. This survey also mentions that customers only had good things to say about iam surety, telling us the provider was very reputable and praising the good value and excellent service. Autoassist, powered by the rac, offers a 365247 breakdown recovery service. This has been voted best breakdown cover in auto express magazines driver power survey 2008, 2010, 2011, 20, 2014 and 2015. The 2019 driver power survey gave our readers the chance to tell us what they think of their car, car manufacturer, car dealer, car insurance company or car breakdown cover provider. Dealer networks rated in auto express driver power survey. Mechanical problems can be stressful, inconvenient and potentially expensive to resolve so paying upfront to insure against the worst happening is seen by most car owners as a necessity. These cars were rated as the most reliable new models by readers of auto express in the latest annual driver power survey. Results from the 2019 auto express driver power survey show that gem motoring assist has kept its place as the uks number one breakdown recovery provider for the seventh year running. Completed by over 23,000 drivers, driver power is the definitive poll on car reliability and satisfaction. Elderly drivers older driver safety gem motoring assist. As the uks number one breakdown provider, the rac dedicated patrol network has been providing exceptional service to motorists for over 119 years. Yet again this goes to show that being biggest doesn.
Take auto express driver power customer survey to get your voice heard by the magazine. Honda have come 2nd in the auto express driver power survey. Find commonly asked questions and answers about autoaids car breakdown services. Voted the uks number one for value for money in 20 and 2012. The fiat 500 best known for its timeless design and headturning style has been honoured in the hugely influential auto express driver power survey 2017. The best breakdown cover from multi award winners gem. We reveal britains top cars, manufacturers, dealers, inurance companies and breakdown cover providers as voted for by over 50000 of you. Driver power is the uks number one car customer satisfaction survey and in. Our latest driver power survey reveals the best car breakdown cover providers for coming to the rescue in a roadside emergency.
The most reliable new cars, according to the motorists who. We are sure you will agree that is an awful lot of people to. The most reliable cars to own money advice service. Driver power data reveals the least reliable cars and the best car to own. Our driver power survey covers 16 sectors of the newcar market, and theres a star buy in every one.
Voted the uks number one breakdown recovery provider in the auto express driver power survey 2018, a position that gem has occupied for 8 out of the past 10 years. Results from auto express 2018 driver power survey show gem is. It uses a different method to assess and rank vehicles, which produces a different list of ten most reliable cars. Gem is voted the uks number one breakdown recovery provider. The iconic model, which this year celebrates its 60 th anniversary, took silver in the best premium supermini category after receiving positive feedback from thousands of real owners. Driver power is the uks number one car customer satisfaction survey and in 2020 its bigger and better than ever. Auto express driver power 2019 poll of drivers found that the ecofriendly prius was the new model that made owners happiest. Gem was previously voted number one for breakdown cover in the 2015, 2014, 20, 2011, 2010 and 2008 auto express driver power surveys, and was runner up in 2016, 2012 and 2009. Were also on call if youre driving a hired or borrowed vehicle. On an annual basis, the auto express driver power survey quizzes drivers on their experiences. Best breakdown cover 2019 our latest driver power survey reveals the best car breakdown cover providers for coming to the rescue in a roadside emergency by. While it cover new cars, it doesnt include vehicles that are less than.
Driver power is the uks number one car customer satisfaction survey and in 2019 its going to be bigger and better than ever. Thousands of drivers with cars less than 12 months old were quizzed by the driver power survey across 31 different. You will then have a chance to win thousands of pounds worth of prizes. The i30 shot straight into the coveted number one slot in the driver power top 100 the first time a korean maker has won in nine years of the survey. Well, auto express has received car ratings from more than 61,000 drivers here in the uk with a view to identifying the top 200 cars to own in 2015 in order to produce their driver power survey. Results from auto express 2018 driver power survey show. The result also means gem has occupied auto expresss top position for nine out of the past 12 years. This means you are covered as a driver in any of your vehicles. The scheme was voted the uks number 1 for value for money in the auto express driver power surveys in 2012 and 20.
Toyota prius is the new car that makes owners happiest. Autonational rescue came as 3rd favourite breakdown provider in the 2009 driver power survey by auto express magazine. For more than 30 years, gem has offered a low cost breakdown recovery service for its members. Gem motoring assist breakdown cover bought by many. Driver power 2020 results uk owners deliver their verdict on longterm life with the latest cars as part of our driver power 2020 customer satisfaction survey. Gem members can not only benefit from our personal breakdown cover, they all. The 2017 driver power survey will give you the chance to spill the beans on your car, car manufacturer, car dealer, car insurance company or car breakdown cover provider. Auto expresss driver power is an annual survey which canvasses opinions on all aspects of car ownership, from running costs to performance, reliability to. Britains most influential car survey is back and looking for owners to reveal all on their vehicles. Gem motoring assist has kept its place as the uks number one breakdown recovery provider, for the ninth year out of the last twelve. We are absolutely delighted to remain in top position this year, and we thank everyone who voted for us. In this same poll, 96% of customers said that they would renew. This can be provided to customers as a standalone product or alongside our warranty product range.
Lexus has topped the rankings of the auto express driver power customer satisfaction survey for a fourth consecutive year beating kia and subaru to top spot in 2020. Lexus, subaru and toyota have claimed the top three places as the best dealer networks for overall service in the uk according to the latest auto express driver power survey 20. Gem motoring assist has kept its place as the uks number one breakdown recovery provider, for the. Getty contributor which is the best car breakdown service. Autonational rescue is a car breakdown service based in the united kingdom that provides. Gem is excellent at keeping you informed, staff are very friendly and the firm offers strong value for money auto express driver power survey 2019 what we offer at gem motoring assist youre a. If you bought a new car in the past 12 months, we want to hear from you. You can get a second opinion from britains other comprehensive car owner survey, driver power, which is published each year by our sister title, auto express.
Private cars or motorcycles, vans with a gross vehicle weight gvw up to 2500 kgs. Compare breakdown cover for older cars know your money. The percentage scores are an average across nine judgement categories. Subscribe by 310319 to get the driver power special issue results. Honda dealers have reaped the rewards for delivering excellent customer service by achieving second place from the best car dealer rating.
According to the driver power 2014 survey the vast majority of uk drivers 94% of their 50,000 survey respondents have motor breakdown cover. Gem motoring assist voted the number one breakdown cover provider by the independent auto express driver power survey 20. Autonational rescue provides different levels of breakdown cover, ranging from the basic. Driver power survey 2017 tell us about your car evo. Results from auto express 2017 driver power survey show. The 2020 driver power survey gave you the chance to tell us what you think of your car, car manufacturer, car dealer, car insurance company or car breakdown cover provider. Gem was previously voted number one for breakdown cover in the 2017, 2015, 2014, 20, 2011, 2010 and 2008 auto express driver power surveys, and was runner up in 2016, 2012 and 2009.
You can get it first with a subscription to auto express. Auto express driver power 2010 survey results testdriven. Whilst i dont really rate either the driver power survey or what cars jd power survey, thought i would mention how toyota fared. For more than 35 years, gem has offered a comprehensive and competitively priced breakdown recovery service for its members. The results of the auto express driver power survey are published today. Visit auto express driver power express survey page online see as reference link 1 answer some questions about your visit. Use our special facility for existing autoaid members and renew your. This was voted best breakdown cover in auto express magazines driver power survey in 2008, 2010, 2011, 20, 2014 and 2015. Each year auto express asks tens of thousands of realworld drivers about every aspect of their car from its running costs to its performance. Driver guardian, rac, aa and green flag breakdown cover comparison.
For years, driver power has been the uks most prestigious used car owner satisfaction survey in the uk. This customer satisfaction survey of nearly 50,000 car owners includes reliability, performance, handling, running costs and build quality. Autonational rescue was voted best value for money in the 2008 driver power and runners up for the overall score survey by auto express magazine. Gem breakdown cover was voted best breakdown cover gold winner in the auto express driver power survey 2019 gem motoring assist breakdown cover has a defaqto 5 star rating gems 247 uk breakdown cover includes home assistance, roadside assistance, nationwide recovery, onward travel and club membership. Uk emergency services awareness campaign blue light aware. Lexus tops driver power car owner satisfaction survey in 2020. The most unreliable cars in the uk revealed the sun.